Editorial Team

Crystal has experience in many parts of the homebuying process, from closing to title work. As someone who has bought multiple homes across state lines, Crystal also pulls on her personal experience when helping buyers through the process. 

Dan Wasmer brings almost twenty years of experience in finance and banking. He is recognized for streamlining operations, strengthening collaboration, and finding creative solutions in complex, fast-paced loan scenarios.

Grant Portra is a Risk Advisor with over 10 years at First Residential, including roles in closing, training, and underwriting. He specializes in solving complex loan scenarios and finding creative solutions to help loans close successfully.

Matt Wright is a Senior Risk Advisor at First Residential. He brings over eight years of experience in the mortgage industry and a passion for problem-solving. After years in underwriting, he stepped into risk advising to make a broader impact across the company and help loan teams overcome complex challenges.

Shiloh has extensive experience with FHA and conventional loans from his time as a senior loan officer and trainer at First Residential. In his current role, he helps new loan officers understand the loan process, from approval to closing, while also coaching and supporting their growth.

Tim Jones has been with the company since 2018, holding multiple roles before becoming a Risk Advisor. Previously, he spent three years in banking, focusing on HELOCs and personal lending. Tim thrives on problem-solving and helping loan teams make informed risk decisions.

Tyler Oswald is a Production Training Team Lead at First Residential, where she’s revamped training to make it more effective and engaging. With a strong background in FHA, Conventional, and USDA home loans, she’s all about equipping loan teams with the tools they need to succeed while keeping things collaborative and aligned with First Residential'se values.